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static IP address. This is not typical, but see the documentation if you need this feature.
Hampton Inn HSIA Authentication consists primarily of a “password of the week” for each
Hotel. For testing purposes you must get a valid password from Hampton Inn or the
property owner that matches the Property Code and Property Zip.
4.2.2. Auto-IP
Customers with static IP configuration must be able to access the internet. Enable
Auto-IP in the Controller under Networks – System – Auto-IP.
4.2.3. DHCP Server
DHCP is enabled by default. Configure according to your design under Networks –
Server – DHCP Server.
4.2.4. Auto Proxy
Hampton Inn requires customers configured to a common HTTP Proxy address to be
able to browse web pages. Enable Auto-Proxy under Networks – System – Server –
Auto-Proxy. The default values are common proxy servers, including 8080 which
Hampton specifically tests in their site review. Consult the latest Hampton Inn
requirements for additional ports they may test.
4.2.5. VPN Static IPs
You must provide additional routable static IP addresses for customers to establish VPN
connections. You or the hotel must purchase additional static IP addresses from the
ISP. Enable this feature under Advanced – VPN Static IPs. Please see the product
manual for full details on configuring this feature. ValuePoint does not have information
on how many static IP addresses are required for customers use. 5 to 10 is typical in
other deployments.
4.2.6. Client Isolation
Hampton Inn requires that guests not be able to ping or access each others computer’s
on the network. This can be done in two ways:
1. Controller Subscriber VLAN: Enable Subscriber VLAN in the Controller under
Networks – System – Subscriber VLAN. In this configuration the Controller will block
any customer – customer traffic that it sees. However, the Controller may not ever see
this traffic on a switched LAN network or if two customers are on the same Access Point.
It should also be noted that a single ping may succeed between customers before the
Controller configures the Subscriber VLAN.
2. Access Point Subscriber VLAN: In order to block traffic on the other side of a switch
from the Controller, or on the same AP, it may be necessary to enable client isolation on
each Access Point. The ValuePoint SuperAP includes this feature.
A combination of #1 and #2 gives the best customer security.
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